Are you considering switching to WINDTRE (formerly Infostrada) for your home internet, but unsure where to start? Perhaps you’re undecided on which offer best fits your needs. No worries! In this guide, we’ll walk through the process of switching to WINDTRE and help you explore the best offers available.
Check WINDTRE Coverage First
Before making any decisions, it’s essential to verify if WINDTRE has coverage in your area. This step ensures that the service you want is available where you live. Checking the coverage is easy—simply visit the official WINDTRE website and enter your details such as address and city. After submitting the form, you will know if WINDTRE offers ADSL or fiber-optic connections at your location.
How to Switch to Infostrada (WINDTRE)
Switching to WINDTRE is a straightforward process. The first step is to contact WINDTRE customer service by calling 159. Once connected, you can discuss offers with the sales representative and provide them with your migration code (also called a secret code) to initiate the switch.
What Is the Migration Code?
The migration code is a unique identifier for your current line, consisting of 7 to 18 characters. It allows WINDTRE to communicate with your current provider to handle the transition. You can find this code on your current bill or by contacting your existing service provider.
How Long Does the Switch Take?
The process should take no longer than 10 days by law, although it often takes an additional 10 days due to technical procedures. You can track the status of your switch through the WINDTRE website.
Costs and Equipment Returns
Switching to WINDTRE may incur deactivation fees ranging from €40 to €100, depending on your current contract. Additionally, make sure to return any equipment (like modems or decoders) to avoid penalties.
Best WINDTRE Offers
Let’s explore the top offers available for those looking to switch to WINDTRE.
Super Fibra
The Super Fibra plan is WINDTRE’s flagship offering for home internet. It includes:
- Unlimited internet with speeds up to 2.5 Gbps, depending on coverage.
- Calls for €0.23 per call to landlines in Italy, Europe, and other international locations.
- Wi-Fi 6 modem included for €5.99/month for 48 months.
- 12 months of Amazon Prime included.
This offer is perfect for families and heavy internet users who need fast, reliable connections.
Super Fibra for WINDTRE Mobile Customers
If you are already a WINDTRE mobile customer, this offer gives you the same benefits as Super Fibra but at a discounted price. You also get unlimited data on your mobile plan.
WINDTRE Absolute
This plan offers high-speed internet with no limits, plus:
- 2.5 Gbps download speed.
- Unlimited calls to landlines and mobile numbers in Italy.
- Free 12 months of Amazon Prime.
- Unlimited data for three WINDTRE mobile lines within your household.
This plan is ideal for large families or shared homes where multiple users require consistent internet access.
Voce Più (Voice Only Plan)
For those who don’t need internet and only require a landline, the Voce Più plan offers:
- Unlimited calls to both landlines and mobiles in Italy.
- International calls to landlines in select European countries, as well as the US and Canada.
Priced at €17.99/month, this is a great option if you only need basic voice services.
Key Considerations Before Switching
Switching to a new provider like WINDTRE can be an exciting move, but there are several important factors to keep in mind:
Costs of Deactivation and Early Termination
Switching providers may involve some costs, particularly related to early contract termination or equipment return fees. Before canceling your existing service, make sure to confirm these details with your current provider.
Checking Existing Contracts
It’s a good idea to review your current contract to understand any obligations or fees associated with switching providers. WINDTRE may offer promotions or cover some costs to make the transition smoother.
Ensure Proper Documentation
After initiating the switch, you will need to fill out and sign several documents, either online or via traditional mail. These documents authorize the migration of your line to WINDTRE, so make sure to handle this promptly to avoid delays.
Conclusion
Switching to WINDTRE from your current provider is a relatively simple process that can be completed in a few weeks. With a variety of plans ranging from high-speed fiber to voice-only services, WINDTRE provides options tailored to your specific needs.
By verifying the coverage in your area and comparing available plans, you’ll be well-prepared to select the best offer for your home. Whether you’re a student, a family, or someone simply looking for fast, reliable internet, WINDTRE’s range of services has something for everyone.
FAQs
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How long does it take to switch to WINDTRE?
It typically takes around 10 to 20 days to complete the switch.
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What is a migration code?
The migration code is a unique identifier that allows WINDTRE to transfer your line from your current provider.
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Are there deactivation fees when switching providers?
Yes, deactivation fees may range between €40 and €100, depending on your current contract.
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What is the fastest internet speed available from WINDTRE?
WINDTRE offers speeds up to 2.5 Gbps with its Super Fibra and WINDTRE Absolute plans.
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Can I keep my phone number when switching to WINDTRE?
Yes, you can retain your existing phone number during the switch.
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Does WINDTRE provide any discounts for mobile customers?
Yes, existing WINDTRE mobile customers can get discounts and unlimited data on their mobile plans when they switch to Super Fibra.
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What happens if I cancel my WINDTRE plan early?
Early cancellation may result in fees, such as paying the remaining balance for equipment or discounts received.
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How can I check the status of my WINDTRE activation?
You can track the progress of your activation on the WINDTRE website.
